Job Title: Intake Coordinator – Foster Care
Reports To: Foster Care Supervisor
Division: Programs, Foster Care
Location: Decatur, Georgia
The Intake Coordinator is employed by and is directly responsible to the Foster Care Supervisor. To receive, process, and manage intake and placement referrals for foster children, and coordinate resources for foster families. The Intake Coordinator is an expert in assessing and matching children to open foster homes.
- Receive and respond to all foster care placement requests from DFCS counties via phone and email
- Process placement referrals in the agency’s database management system
- Review new home approvals and work closely with Foster Home Recruiters to prepare for upcoming openings
- Coordinate and facilitate placements into foster homes
- Assess and determine matches for children in foster homes
- Develop and maintain relationships with referral sources
- Complete documentation related to intake and placement- pre-placement contacts, intake and matching decisions, and initial service planning
- Process requests for respite care (both internally and externally)
- Maintain an updated list of available foster homes
- Track and report data and trends on referrals
- Develop relationships with foster families and the team to understand the available foster home capacity and placement parameters
- Manage a foster care resource closet for new placements:
- Work with volunteer groups as needed
- Keep an updated inventory of the closet
- Communicate needed items to the Marketing and Communications team
- Demonstrate UMCH mission-driven values of integrity, excellence and inclusion, and integrate into work environment and ways of work.
- Bachelor’s degree from an accredited college/university in human services or related field with a minimum of two years’ experience in the child welfare field.
- Possess excellent assessment skills and sound judgment
- Experience working in a case management database
- Own, drive, and maintain an automobile in good working condition, receiving a reimbursement for agency business mileage
- Understand that this job will require some evening and weekend hours of employment, and some after-hour on call responsibilities.
- Be proficient in Microsoft Office (outlook, word, excel, power point)
- Be organized and detailed oriented
- Possess good communication and writing skills
- Agree to support the agency’s mission statement, organizational values and beliefs, and its quality assurance plan.
This job generally operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The employee may be occasionally exposed to a variety of extreme conditions at various job sites. The noise level in the work environment is low to moderate. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.